07 / Keep in touch
Have a similar concern?
I created this site to help other customers find and understand the issues. Your contract, records and complaint dates may be different. If you write, please start with a brief outline and leave account numbers, medical details and confidential documents out of the first message.
I may need time to reply.
08 / Corrections
Corrections and right of reply
If any organisation or person named or referred to on this site believes that something here is inaccurate, please email help@mas5.co.uk, identifying the page and the words concerned and enclosing the evidence. I will consider it promptly, correct anything shown to be wrong, and record the correction on this page.
This site was published on 6 October 2026. Later changes are listed here with their dates.
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This independent website is operated by Jonathan Jarrett. Contact help@mas5.co.uk with privacy questions.
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